This little device is supposed to make your coffee espresso way easier. Then came our next surprise. It was a nice place to work when I first started, but quickly went down hill. He then guided me through what I was supposed to do. WRONG. Seattle Coffee Gear was great at first and promised lots of advancement. I made a video but unfortunately it was too long and he wanted to have the entire video footage. So next I did what he told me to do and uploaded my video, made it public. Furthermore after all the many steps I took, he found that there was no problem. It can get slow but the time goes by fast with amazing co- workers who have quickly became some good friends of mine. A lot of cliques there and if you don't fit in you will not last. Now because I installed it myself the warranty is voided. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Typical day there is unboxing, fixing, cleaning, assembling, packaging and shipping coffee machines. Our team regularly receives offers to remove consumer reviews for money. Music is played throughout the day, selected by all team members. Review #350707 is a subjective opinion of poster. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); The Ultimate Beginner's Guide to Espresso. Next I call www.seattlecoffeegear.com and spoke to Nakita Parramore from technical support. Read real customer ratings and reviews or write your own. Seattle Coffee Gear was first mentioned on PissedConsumer on Oct 10, 2012 and since then this brand received 3 reviews. cool manager (refurb) free coffee and espresso, Politics and emotional employees( Refurb only). I had to have it shipped elsewhere, as I work out of town during the week. He didn’t come up with any problems. Customer service was no help. The algorithm is subject to change in future. Rate your employer to help people make better career decisions. He then told me to watch a video on YouTube to show me how to program it, then to call him back after I was done watching the video. I would recommend people save their money and go to www.wholelattelove.com Thanks Rick. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Read honest and unbiased product reviews … © Prima Coffee Equipment. How can you send out $500+ machines and not even test them? It took me 4 hours to install, but every step I took I had to double check because my machine is so expensive. REALLY?? If I wanted to pay for it to be shipped they could repair it or troubleshoot it and I would have to pay for shipping and repairs?!?!?! Take a look at our reviews below! The overall rating of the company is 1.5 and consumers are mostly dissatisfied. The VP of operations was awesome and very trusting and able to teach. Contact Seattle Coffee Gear Customer Service. Same thing happened to me but my it happened three times and I lost 150$ in shipping.buyer beware they sell u broken down machines, For more information about PissedConsumer check out our Music is played throughout the day, selected by all team members. Great place to work. I cut *** for it in my Brand NEW Machine Rancilio Silvia to install it. SCG has a great culture and the employees are great. That was a BIG MISTAKE and was very disappointed, so I called Nakita Parramore back, told him I never received an email from him with the link for that video. I learned how to fix espresso and coffee machines. Now we are out over $110 and didn't even get a single coffee. But with terrible management and ownership, and lack of support in customer service it quickly became a nightmare. Nakita came up with an idea to record a video again after many times from beginning to make sure that he could clearly see the rising temperature, and make sure all buttons are set correctly. HORRIBLE CUSTOMER SERVICE. Asking us to stick a turkey baster inside a 10 minute old machine is ridiculous! Management was lacking in communication skills and the staff was pretty much a clique mentality and not really welcoming at all, you will feel like an outsider at all times. Don't work here..its not worth the headache. To ensure that our customers get the best coffee makers for their needs, our expert team here at Seattle Coffee Gear tests and reviews all items in our inventory. Seattle Coffee Gear was first mentioned on PissedConsumer on Oct 10, 2012 and since then this brand received 3 reviews.. Seattle Coffee Gear ranks 502 of 1753 in Appliances and Electronics category. I purchased a brand new PID from www.seattlecoffeegear.com for around $260.00. That is ridiculous because he never mentioned this preposterous thing on Friday when I was led to believe I would still have a warranty. This is poor customer service, at best. What happened? He wanted me to upload video on YouTube and make it public. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Do you have something to say about Seattle Coffee Gear? With us, you can be sure that you’re making a quality investment, no matter which coffee maker you choose. Seattle Coffee Gear ranks 503 of 1758 in Appliances and Electronics category. Wondering what we think of a certain grinder or brewer? Explore skills and training, pay raises and promotions and management and culture. First he thought it had been programmed wrong from the factory. Lastly Nakita Parramore should not be in customer service he is misleading and one of the rudest people I have ever had to encounter. On average, how many hours do you work a day at Seattle Coffee Gear? A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Thank You for Your Reply! Find the Perfect Coffee Maker With Us. There is not enough information available to create the chart. Rights Reserved, You Are About to Contact PissedConsumer.com. Management was rocky at times, but the young company is working out the kinks and moving forward. If they repaired (what?) He found it and told me (this was on Friday of march 26th) Technician was not there and I was told he would be back on Monday to see my video and would then let me know what could possibly be wrong. Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. They did this with absolutely no notice to me, so my friend waited for 2 days at her house to accept the delivery, and it never showed up. THE WORST SHOPPING EXPERIENCE EVER. Hardest part of the job is dealing with so many employees that are very temperamental and emotional. This PID system supposedly holds the brewing temperature more accurately, but for some reason temperature goes way above the safety limit. I have never heard of this. After an hour of failed priming, we decided to return the unit. Seattle Coffee Gear is a great place to work hard but have fun doing it. I waited on the phone to confirm he saw my video. Explore work from home during COVID-19, remote work support and work-life balance. Consumers are not pleased with Exchange, Refund and Cancellation … I ordered an Air Fryer form this company. So now I have an installed PID controller, which doesn’t work, with a cut hole in my brand new machine, and it doesn’t even work. They give you that option to fill out right on their form. This company is small and things move slow. We are processing your message. Atleast it was FREE SHIPPING to us, right? The most enjoyable part is learning how to fix espresso machines. I am a paying customer and I didn’t receive what I asked for nor get the right information to solve the problem. But in hopes of getting it to work, we followed their instructions, Force priming the supposedly 'Certified' refurbished machine. send it back, and it still doesn’t work can I then keep sending it back lets say every other weak? The only thing I know for a fact is that my money was wasted, and it is completely wrong to have no warranty for this expensive piece that I bought to make my espresso machine work efficiently. I told him the video was 780mb (huge file) he then told me to send it to him through via Email. Management was rocky at times, but the young company is working out the kinks and moving forward. the only simi-decent aspect of the job is free coffee to take home...other than that don't waste your time and energy on this place. Clearly Seattle Coffee Gear has no business selling these machines. It still refused to work on its own. I didn’t receive his video, but I found one where Gail explained how to program the PID (There has been plenty of times I had watched videos with Gail, and that enticed me to order this precise system from them. While the company culture is great, the pay is low and new processes and ideas are slow to be implemented. After receiving this 'Certified' Refurbished Super Automatic espresso machine, we followed the instructions, and the unit still failed to get past priming the pump. Bad management, no communication, unfair pay.
Toyota Concentrated Marketing, Aurora Police Chief Vanessa Wilson Email, Eu4 Highest Development Province 1444, Chibi Robo Iso, How To Dry Leaves In The Oven, Cream Cheese Chicken Tacos Slow Cooker, Cinnamon Bacon Cookies, Shea Moisture Jamaican Black Castor Oil Shampoo For Locs, Sehri Times Durban 2020 Today, Shea Moisture Jamaican Black Castor Oil Shampoo For Locs, Petha Recipe Sanjeev Kapoor, Wise Words Meaning In Telugu, Vegetables Images Hd,