Sent using Tapatalk. That is what a router does...allows requests to be sent out from your LAN and doesn't allow requests from outside the outside world in. I have made some progress. FAQs: Troubleshooting Genie garage door opener products. Devices on your LAN do not need any ports opened in your router. I've got all my devices connected except the garage door opener (via MyQ). I've got all my devices connected except the garage door opener (via MyQ). When I push the button to open or close, the motor unit will click, but do nothing. For the life of me I just can't get the GDO to connect. Unless your GDO is outside of your LAN and on the outside Internet, no port manipulation needs to be done....ever. When I came home to find the door open, my kitchen appliances were also showing Power Failure. I have same problem with a Genie ProMax2 PCG700 I have exactly the same opener issue. If you're in the market for garage door service this is also a great place to search for garage door service companies in your area. I had to factory reset every one of the bulbs and start again with the new router. Don't panic! It seems the SSID name and password is not the only hook-in parameter. It took me a few days to figure out what is was. The garage door now shows in my network map of the router, but it is offline with no IP address. Recently, it has been acting up. no ports need to be opened on your router. Paste as plain text instead, × Customer support tells me to call Linksys and Linksys tells me to call Chamberlain. What is the IP address of the garage door opener. I have 25 WiFi bulbs and none of them would connect to my new router. Display as a link instead, × It sounded like the WiFi can get messed up and you can't get it back. Watching your router connection table turn the gdo back on and look for new additions to pop up. Nothing at all. If that doesn't work try turning off the GDO for about ten minutes. Do you have one of the newer WiFi garage door openers, or the older system that uses an "828 internet gateway" that plugs into your router? Your previous content has been restored. Replace broken chain, belts, sprockets, or pulleys. Any recommendations? In my article about garage door opener troubleshooting, I help you to correct the most common problems without having to consult either your owner's manual or an expensive professional. It used to work with my old ISP provided router, but I recently bought my own Linksys router and that's when the problems started. It doesn't seem to matter whether I'm using the wall button or a remote. Hello All, I recently changed my router to a Linksys EA7450. You should now be able to operate the door using the Genie garage door opener. You can post now and register later. Check to make sure the chain/belt assembly is not broken or off its pulley. Upload or insert images from URL. No ports need to be opened for myQ. You cannot paste images directly. I unplugged the power to the unit, and removed the 4 screws holding the light cover to the light base, there are 2 relays (one inch square Black boxes) on the IC board, using my screwdriver, I tapped on the top of the two and place the light cover back on. Troubleshoot any problems you may be having with your Genie garage door opener, including lights blinking, door reversing, remote issues and more. 2) to activate the garage door opener light. After installing the GDO and it becoming a complete mess, I never tried to use it. I think the ports need to be opened on my new router and I've managed to figure out how to do that, but it needs the IP address of the device. Ive got all my devices connected except the garage door opener (via MyQ) It will connect to the old router no problem. If it shows in the router table it was online and given an up address. Hello All, I recently changed my router to a Linksys EA7450. The wiring is all good, but when you push the button to open or close the door nothing happens. Sorry I should have been more specific.